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Support
General FAQ
Technical FAQ
Technical Support
Become a Distributor
Products
EV-201M
EV-206M
KatchU APP
Platform
Accessories
News
Company News
Eview Exhibitions
Eview Pet Trackers
Pet Health and Care
About us
Company Profile
PDF Download
Certificate
Video
Contact Us
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Support
General FAQ
Technical FAQ
Technical Support
Become a Distributor
Is your device waterproof?
How long is the battery life?
How do I know when the battery is running low?
Battery Maintenance
Is there a warranty for the devices?
Do you offer customized service? (Can I white label the device, what is the MOQ?)
Is there any distance limitation for using the device?
What is LTE-M?
What kind of SIM card should I use?
Does your device support eSIM?
SIM troubleshooting checklist
How much data does it take every month?
How about the accuracy of the location?
Why my location is not accurate sometimes?
Will device work inside a building?
What is Wi-Fi Positioning?
How Accurate is Wi-Fi Positioning? (Not home Wi-Fi)
What is Home Wi-Fi Positioning?
What is home beacon Positioning?
How many beacons at most can be set in each device?
What happens if I drive in an area that has poor network coverage?
How small can I set a Geo fence area?
How to identify device when receiving TCP messages from thousands of devices?
User Manuals and Guides
Product Updates and Upgrades
Eview Return, Cancellation, and Warranty Policies
FAE Technical Support Team
Account & Subscription
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